Return and Refund Policy
1. General Policy
Nandas Mart is committed to supplying the correct products in good condition. We carefully check orders before dispatch.
2. Eligible Returns
Returns are accepted only in the following cases:
- Products with verified manufacturing defects.
- Products damaged during transportation.
- Products received incorrectly or different from the items ordered.
3. Non-Returnable Products
Returns are not accepted for change of mind, incorrect orders placed by customers, or products that customers no longer require.
Products will not be accepted for return due to reasons unrelated to manufacturing defects, transit damage, or incorrect supply.
4. Reporting a Problem
Customers must notify Nandas Mart as soon as possible after delivery if they receive damaged, defective, or incorrect products. Customers may be asked to provide photographs, invoice details, batch numbers, and other relevant information for verification.
5. Resolution
After verification, eligible claims will be resolved through replacement or refund, as applicable. The resolution will depend on product availability and the nature of the issue.
6. Return Shipping Costs
For verified manufacturing defects, transit damage, or incorrect supply, Nandas Mart will coordinate an appropriate return or replacement arrangement.
7. Contact Information
For return or refund enquiries, please contact:
Business Name: Nandas Mart
Email: nandasmartandhra@gmail.com
Website: https://nandasmart.com
This policy is subject to applicable laws and consumer protection requirements.